About Vocabase: Providing an experience that allows users to express themselves and feel heard.

Founded by serial entrepreneurs, Vocabase was designed to deliver remarkably fast and intuitive voice experiences that relieve the user and let technology do the heavy lifting.

2000: launch of VocaBase software development

2004: commercial launch at the European Customer Relations Fair in Paris

2005: establishment of a network of integrator partners and operators in Belgium and France

2006: Deployment of a first ``order taking`` application for a leader in catalog sales in France

2007: first references in finance (banking and insurance), the public sector, transport and telecoms

2009: Launch of the first consumer application using large-scale voice recognition.

2011: DEVOTEAM, European leader in digital transformation, enters the capital.

2012: launch of the outgoing call management platform.

2013: First VocaPack application for debt collection.

2016: acquisition of BlueFlag SA/NV, specializing in patient relations by telephone and SMS.

2017: deployment of the first suite of packaged cloud applications for hospitals.

2019: largest deployment (15 simultaneous calls) for a prepaid subscription for a telecom operator.

Great conversations start with Vocabase

Conversational AI powers trillions of conversations each year in all facets of daily life. Call centers, mobile apps, car assistance services, toys, support chats, consumer assistants and more are increasingly relying on conversational AI to deliver exceptional experiences.

Yet the tools we use to create these experiences haven't changed much in the 20 years since the invention of automated call flows.

For every problem, a solution

And, we're just getting started – join us.

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