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With technological advancements, many companies have realized that it is now imperative to adapt to new requirements. The conversational era is forcing more and more companies or brands to make themselves available to the customer at all times. To have a proactive customer service, companies nowadays use several tools including bots. Using these bots...

Thanks to the progress of artificial intelligence, all sectors are experiencing a real revolution in the way they serve their customers online. Among the current digital initiatives are intelligent virtual agents. Also referred to as a virtual assistant or conversational bot, an intelligent virtual agent is a powerful tool in charge of managing part of the customer relationship...

With the constant evolution of the business world, companies must improve their customer relations on a daily basis in order not to be overtaken by the competition. Among the various techniques for improving customer relations is the adoption of new digital tools to save time and increase efficiency. The voicebot presents itself as one of the innovative tools...

With the current advancement in artificial intelligence, it is now easy to do almost anything with ease. It must be recognized that the advantages offered by voicebots greatly facilitate life at home, at work, on vacation, etc. We introduce you to three very useful and practical voicebots in your pocket in 2023. Which voicebots are used for routine tasks? Use...

Within a company, the customer relationship is of paramount importance since it is one of the keys to customer satisfaction. Customer needs are growing in number and new tools are needed to better meet them. These tools include voicebots, which are voice assistants that are essential tools for better managing...