VOICEBOT AUTOMATED ATTENDANT

Receive and qualify your requests 24/7 and 7/7

Easily communicate with your customers in natural language and provide instant answers or transfer their request to a competent adviser.
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They trust us!

Axa France
Exodial
St pierre
Doctena Blue

Communicate and interact with your customers like never before

Eliminate waiting times

Instantly answer all your calls, even during peak periods or after hours

Personalize the reception of your customers

Using automatic caller identification, you can greet your customers in their language, provide them with relevant and personalized information, and speed up the routing of frequent or VIP callers.

Help your customers to easily reach the contact person or the department corresponding to the reason for their call

Natural language interactions based on speech synthesis and recognition with intelligent detection of intentions allow simple, fast and efficient connection

This is no ordinary Voicebot

Experience next-gen conversational AI and create natural, automated interactions with your customers.

Create your account in the blink of an eye.

Our automatic greeting Voicebot contains all the services required to identify, welcome and qualify customer calls.

Hosted in our datacenters, it requires no technical installation in your own infrastructure.

Its configuration is simple for users.

In the blink of an eye

Easily adapt your reception to your specific needs

Our Voicebot offers a simple business-oriented user interface, making it easy to adapt the behavior of the auto-attendant to the directory and rules of your own organization.
Easy setup

Handle incoming calls reducing costs by 10

The implementation of an intelligent automatic reception frees up significant human resources for tasks with greater added value.
Cost reduction
Rapid deployment

Create your account in the blink of an eye.

Our automatic greeting Voicebot contains all the services required to identify, welcome and qualify customer calls.

Hosted in our datacenters, it requires no technical installation in your own infrastructure.

Its configuration is simple for users.

In the blink of an eye
Easy Setup

Easily adapt your reception to your specific needs

Our Voicebot offers a simple business-oriented user interface, making it easy to adapt the behavior of the auto-attendant to the directory and rules of your own organization.
Easy setup
Cost reduction

Handle incoming calls reducing costs by 10

The implementation of an intelligent automatic reception frees up significant human resources for tasks with greater added value.
Cost reduction

Listen to what our customers say...

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Clinique Saint-Pierre Ottignies

“Efficient, innovative and patient-oriented, VocaBase solutions are in line with the five pillars of our strategy: patient, quality, innovation, human resources and leadership, performance.“

Muriel Creteur
Head of Department – ​​Patient Administration

Everything your Voicebot needs to deliver a unique customer experience.

Support your customers and agents with an AI-powered Voicebot that takes context into account. Customers feel heard and understood, while agents can focus on solving complex issues.

Receiving incoming calls

Answers all incoming calls and automatically identifies callers.

Personalized welcome

Language determination and dissemination of relevant personalized dynamic information.

Qualification and distribution of calls

Automatically detects the intent behind the user's question and distributes the call accordingly to the appropriate party or department.

Application Administration

Import or specification of operating business parameters.

Integration and operation

Interconnection with existing environments of unified communications, contact centers, CRM and other applications – Operation of the service in high availability.

Operating statistics

Individual call records, recording of conversations, statistical reports relating to traffic managed, requests received, actions performed and the quality of service provided.

VOICEBOT FUNCTIONS AND FEATURES

Voicebot Automated Attendant in detail

Download the product sheet of our Voiceot "Automatic Welcome" and discover in detail the advanced features, integrations and all the technical aspects of the module.

Everything you need to know to treat automatically up to 90% of your incoming calls :

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Hear our product in action!