VOICEBOT DEBT COLLECTION

Increase the efficiency of your debt collection and avoid penalties for your customers

Management of reminder campaigns and collection of your outstanding payments by telephone.
Debt recovery

They trust us!

Content
Santander
St pierre

Communicate and interact with your customers like never before

Debt collection voice interface in natural language

Natural language with voice synthesis and recognition makes it easy to quickly recall outstanding payments and collect debtor's intentions or payment.

Management of incoming and outgoing calls

Debt management interactions take place at the initiative of both parties: at the request of customers in incoming calls (after receiving a written reminder, for example) and in pro-active notifications in outgoing calls.

The human remains paramount

At any time, the conversation with the virtual conversational agent can bring in a specialized human agent to deal with delicate or complicated situations.

This is no ordinary Voicebot

Experience next-gen conversational AI and create natural, automated interactions with your customers.

Chat with your customers, collaborators on their favorite communication channels.

Our Debt Collection Voicebot is the ideal partner for your financial systems.

Our Debt Collection Voicebot receives lists of your outstanding debts at any time and contacts your debtors itself to remind them and explain their outstanding debts and collect their intentions and payments.
Debt collection

Create your account in the blink of an eye.

Our Debt Collection Voicebot contains all the services required to collect your outstanding debts as quickly as possible from your customers.

Hosted in our data centers, it does not require any technical installation or particular configuration.

In the blink of an eye

Collect your outstanding payments more quickly by dividing the cost of collection by 10

Setting up an automatic collection by telephone has all the advantages of simple, fast and efficient voice interaction at a cost significantly lower than that of letters or calls by human operators.
Cost reduction
Integration

Our Debt Collection Voicebot is the ideal partner for your financial systems.

Our Debt Collection Voicebot receives lists of your outstanding debts at any time and contacts your debtors itself to remind them and explain their outstanding debts and collect their intentions and payments.
Debt collection
Rapid deployment and implementation

Create your account in the blink of an eye.

Our Debt Collection Voicebot contains all the services required to collect your outstanding debts as quickly as possible from your customers.

Hosted in our data centers, it does not require any technical installation or particular configuration.

In the blink of an eye
Efficiency and cost reduction

Collect your outstanding payments more quickly by dividing the cost of collection by 10

Setting up an automatic collection by telephone has all the advantages of simple, fast and efficient voice interaction at a cost significantly lower than that of letters or calls by human operators.
Cost reduction

Listen to what our customers say...

CSPO

Clinique Saint-Pierre Ottignies

“Receivables reminders for unpaid invoices by SMS and voice with VocaBase allow us to increase the collection rate quickly and efficiently”

Virginia Badiano

Patient Billing Manager

Everything your Voicebot needs to deliver a unique customer experience.

Support your customers and agents with an AI-powered Voicebot that takes context into account. Customers feel heard and understood, while agents can focus on solving complex issues.

Authentication of debtors

Customers are duly authenticated by combining two criteria: their automatically recognized telephone number and the variation of their family name, or even their first name, in the event of ambiguity.

Reminder of unpaid bills

Our Voicebot reminds your customers of their unpaid invoices by presenting the general elements, or even more detailed additions, in a personalized way.

Collection of debtor intentions

Debtors can dispute reminders, request supporting documents, make promises to pay, request clearance plans, leave a voice message, reach directly or schedule an appointment with an advisor.

Online voice payment

As an option, the debtor can settle his outstanding debt directly by vocally declining the parameters of his means of payment.

Integration and operation

Interconnection with financial management systems, contact centers, CRM and other applications – Operation of the service in high availability.

Operating statistics

Individual call records, recording of conversations, reports on managed traffic, requests received, actions taken and quality of service rendered.

VOICEBOT FUNCTIONS AND FEATURES

Online Debt Collection Voicebot by phone in detail

Download the data sheet of our Voicebot "Debt Collection" and discover in detail the advanced features, integrations and all the technical aspects of the module.

Everything you need to know about the Debt Collection module:

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