VOICEBOT ACCESS SECURITY

Grant access to your safes and premises securely

Automatic online delivery of one-time locks opening and closing codes.
Security Access

They trust us!

Belfius

Communicate and interact with your customers like never before

Replace your keys and badges with one-time access codes

Unique access codes offer enhanced security: they cannot be fraudulently transmitted between participants and they are renewed with each intervention.

Reduce the risk of aggression during your opening and closing operations

Any duress situation is automatically detected and generates an immediate alert.

Multilingual and multichannel interface

Interact with your users in their language and offer them a multi-channel interface (vocal or graphic).

This is no ordinary Voicebot

Experience next-gen conversational AI and create natural, automated interactions with your customers.

Chat with your customers, collaborators on their favorite communication channels.

No need for human security guards to issue one-time access codes.

Users can obtain the codes for opening or closing the locks by simple phone call where they just have to state their identity with a password.
Access code

Create your account in the blink of an eye.

Our Secure Access Voicebot contains all the services required to enable the operation of one-code locks by your staff and contractors.

It does not require any technical installation or special configuration.

In the blink of an eye

Your set of locks is configured more quickly and at a lower cost.

The lock security management rules can be modified remotely, which avoids on-site travel and considerably reduces the cost of operation.
Operational flexibility
Automate

No need for human security guards to issue one-time access codes.

Users can obtain the codes for opening or closing the locks by simple phone call where they just have to state their identity with a password.
Access code
Rapid deployment and implementation

Create your account in the blink of an eye.

Our Secure Access Voicebot contains all the services required to enable the operation of one-code locks by your staff and contractors.

It does not require any technical installation or special configuration.

In the blink of an eye
Operating flexibility

Your set of locks is configured more quickly and at a lower cost.

The lock security management rules can be modified remotely, which avoids on-site travel and considerably reduces the cost of operation.
Operational flexibility

Listen to what our customers say...

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Belfius Bank

“We have been working with VocaBase for more than 10 years, we are satisfied, even when our needs change, they take immediate action. We are very satisfied with the responsiveness of VocaBase and finally we noticed a very significant reduction in the number of hold-ups that took place »

Jonas Vyverman
Head of Physical Security

Everything your Voicebot needs to deliver a unique customer experience.

Support your customers and agents with an AI-powered Voicebot that takes context into account. Customers feel heard and understood, while agents can focus on solving complex issues.

User authentication

Identify your users with their personal security code.

Checking the schedule

Check in your planning if the intervention requested by the user is, if necessary, well scheduled in the planning.

If necessary, a detailed schedule of the successive operations of several locks can be included.

Obtaining unique opening and closing codes

Give your users the codes corresponding to the operation they want (opening or closing) so that they can enter them on the keypad of the locks.

Duress detection

Automatically detect if the user is under duress and immediately generate an alert if this is the case.

Integration and operation

Interconnection with secure management systems for locks, contact centers and other applications – Operation of the service in high availability.

Operating statistics

Individual call records, recording of conversations, reports on managed traffic, requests received, actions taken and quality of service rendered.

VOICEBOT FUNCTIONS AND FEATURES

Access Security Voicebot in detail

Download the technical sheet of our Voiceot "Access security" and discover in detail the advanced features, integrations and all the technical aspects of the module.

Everything you need to know about the Access Security module:

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