29 Sep

This comprehensive article immerses you in the world of conversational agents, exploring their specific vocabulary, the technologies used and the terminologies commonly used in projects related to these virtual assistants. Learn about different natural language processing methods, chatbot development platforms, and best practices for creating engaging conversational experiences. Whether you are a novice...

13:37 / Conversational agent
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25 Jan

Thanks to the progress of artificial intelligence, all sectors are experiencing a real revolution in the way they serve their customers online. Among the current digital initiatives are intelligent virtual agents. Also referred to as a virtual assistant or conversational bot, an intelligent virtual agent is a powerful tool in charge of managing part of the customer relationship...

13:18 / voicebot
1 Like
23 Nov

Within a company, the customer relationship is of paramount importance since it is one of the keys to customer satisfaction. Customer needs are growing in number and new tools are needed to better meet them. These tools include voicebots, which are voice assistants that are essential tools for better managing...

12:07 / voicebot
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