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Our mission
Providing an experience that allows users to express themselves and feel heard. Vocabase designs remarkably fast and intuitive voice experiences that relieve users and let technology do the heavy lifting.
25+
Years of experience
50M+
Calls handled
15000
Simultaneous calls
Our History
2000
Launch of VocaBase software development
Launch of VocaBase software development.
2004
Commercial launch at the European Customer Relations Fair in Paris
Commercial launch at the European Customer Relations Fair in Paris.
2005
Network of integrator partners and operators in Belgium and France
Establishment of a network of integrator partners and operators in Belgium and France.
2007
First references in finance, public sector, transport and telecoms
First references in finance (banking and insurance), the public sector, transport and telecoms.
2009
First consumer application using large-scale voice recognition
Launch of the first consumer application using large-scale voice recognition.
2011
DEVOTEAM enters the capital
DEVOTEAM, European leader in digital transformation, enters the capital.
2013
First VocaPack application for debt collection
First VocaPack application for debt collection.
2016
Acquisition of BlueFlag SA/NV
Acquisition of BlueFlag SA/NV, specializing in patient relations by telephone and SMS.
2017
Cloud application suite for hospitals
Deployment of the first suite of packaged cloud applications for hospitals.
2019
Largest deployment: 15000 simultaneous calls
VocaBase reaches a historic milestone with a deployment supporting 15000 simultaneous calls.
Great conversations start with Vocabase
Conversational AI powers trillions of conversations each year in all facets of daily life. Call centers, mobile apps, in-car assistance services, toys, help chats, consumer assistants and many more are increasingly relying on conversational AI to deliver exceptional experiences.
Technology Partners
Service Partners
