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They trust us!
Communicate and interact with your customers like never before
Replace your keys and badges with one-time access codes
Unique access codes offer enhanced security: they cannot be fraudulently transmitted between participants and they are renewed with each intervention.
Reduce the risk of aggression
Any duress situation is automatically detected and generates an immediate alert during your opening and closing operations.
Multilingual and multichannel interface
Interact with your users in their language and offer them a multi-channel interface (vocal or graphic).
Complete traceability
Every access is timestamped and recorded, providing a complete history of interventions and a permanent audit trail for your security reports.
The numbers speak for themselves
99.9%
Service availability
0
Physical key needed
10s
Average code retrieval time
100%
Access tracked and audited
This is no ordinary Voicebot
Experience next-gen conversational AI and create natural, automated interactions with your customers.
Automate
No need for human security guards to issue one-time access codes. Users can obtain the codes for opening or closing the locks by simple phone call where they just have to state their identity with a password.
What our clients say
"We have been working with VocaBase for more than 10 years, we are satisfied, even when our needs change, they take immediate action. We are very satisfied with the responsiveness of VocaBase and finally we noticed a very significant reduction in the number of hold-ups that took place."
Jonas Vyverman
Head of Physical Security — Belfius Bank
Everything your Voicebot needs to deliver a unique customer experience.
User authentication
Identify your users with their personal security code.
Checking the schedule
Check in your planning if the intervention requested by the user is well scheduled. If necessary, a detailed schedule of the successive operations of several locks can be included.
Obtaining unique opening and closing codes
Give your users the codes corresponding to the operation they want (opening or closing) so that they can enter them on the keypad of the locks.
Duress detection
Automatically detect if the user is under duress and immediately generate an alert if this is the case.
Integration and operation
Interconnection with secure management systems for locks, contact centers and other applications – Operation of the service in high availability.
Operating statistics
Individual call records, recording of conversations, reports on managed traffic, requests received, actions taken and quality of service rendered.
