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Our best case studies
Our customers share their experience!
Discover how companies like yours have transformed their relationships with their customers thanks to Vocabase.
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Success stories from our customers
Bank – Belgium
Belfius
Secure access to ATM vault locks for Belgium's 2nd largest bank-insurer.
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Hospital – Belgium
Clinique Saint-Pierre Ottignies
The first Belgian hospital to entrust its telephone reception to a Voicebot, since 2004.
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Telecom – United Arab Emirates
DU
Internet subscription recharging by phone for one of the 2 leading telecommunications companies in the Emirates.
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Hospital – Belgium
CHU UCL Namur
AI routing of 50,000 calls/month across 86 medical departments on 3 hospital sites, with 75% automation.
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Our references
Vocabase adapts to business needs
Every industry is different. We have worked with all of them. Find tailored solutions for your sector.
What our customers say about us...
"Efficient, innovative and patient-oriented, Vocabase solutions are in line with the five pillars of our strategy: patient, quality, innovation, human resources and leadership, performance."
Muriel Creteur
Head of Department – Patient Administration
Belfius
"We have been working with VocaBase for over 10 years, we are satisfied, even when our needs change, they take immediate action. We are very satisfied with VocaBase's responsiveness and ultimately we have noticed a very significant reduction in the number of hold-ups that have occurred."
Jonas Vyverman
Head of Physical Security
Belfius Bank
"Vocabase allows us to integrate a multi-channel user experience into our medical appointment management solutions that is easy for patients to use and easy for healthcare practitioners to deploy."
Mélanie Menkes
Chief Revenue Officer
Doctena