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For over 20 years, Vocabase has been supporting banks in transforming their phone interactions. Our voicebots handle reception, branch location, access security and everyday banking operations.
We notably deployed at Belfius an access security solution managing over 5,000 daily vault opening/closing operations across 530 branches.
Three concrete use cases on video.
Our voicebot answers incoming calls and routes them to the right contacts.
Interview with Belfius about our OTC (One Time Codes) solution deployed across 530 branches.
Demonstration of the voicebot delivering unique lock opening/closing codes.